how to do free voice and video calls

Thursday 15 January 2015

Before you make a call

1	Check that your system meets the minimum system requirements. The person you’re calling will also need to meet these requirements.
2	Check that your webcam is working properly. If it’s not working, these tips might help.

1	In Skype, click the Contacts tab.
2	Find the person you’d like to call. If you have lots of contacts, you can type a name into the search box to find the person you're looking for.
3	Click the contact. You’ll see their details in the main window. If the contact has one of these status icons displayed next to their name, it means they're on Skype and you can call them for free. If you see this icon next to your contact’s name, it means they're on a mobile or landline so you’ll need a little Skype Credit or a subscription to call them. If you see the contact request icon next to your contact’s name, it means that they haven’t accepted your contact request yet.
4	Click the blue Call (telephone) icon to make a voice call, or the blue Video call (camera) icon to make a video call. The screen changes color, a call bar appears near the bottom of the screen and you’ll hear ringing until the other person answers.
5	If you don't hear the other person, or they can't hear you, or one of you doesn't see video, click the call quality icon in the call bar (you may have to move your mouse to make the call bar appear). Check the tabs to identify any potential problems. If you're having issues, check our Call Quality Troubleshooter.
6	To end the call, click the red End call button.